In Classio, the pages you can use are determined by your school's contracted plan and the modules (groups of features) included in it. There are four plans: Starter (スターター), Standard (スタンダード), Professional (プロフェッショナル) and Enterprise (エンタープライズ). Your current plan and contract status can be checked in Settings home (設定ホーム) and Plan and usage (プランと利用状況) in the Settings (設定) area.
How unavailable pages appear
Plan and module notices are shown only to administrators and executives, who decide on the plan. Teachers, staff, students and guardians never see plan names: features the school does not use are simply not in their menu.
What administrators and executives see
Shown in the menu with a plan name: pages that need a higher plan are shown faded in the menu, with a plan name such as Professional beside them. Hovering shows "Available on the [plan] plan or higher" (〇〇プラン以上でご利用いただけます), and pressing it takes you to the Upgrade your plan (プランのアップグレード) screen, where you can compare the features of each plan in a table.
"What [module] does" (〇〇でできること) is shown: when you open a page, what the module does and which plan it is available from may be shown.
"The [module] module is not available" (〇〇モジュールは現在利用できません) is shown: the module is included in the plan, but has been disabled by the school's contract or organization settings.
"This feature is not available" (この機能は現在利用できません) is shown: part of the features within a module has been disabled.
A lock on a student-page section: sections such as 就職 or LMS課題 for features the school does not use carry a lock; opening one explains what the feature does.
What other roles see
Not shown in the menu: pages for features the school does not use, pages your role does not have permission for, and pages not relevant to your type of school are not in the menu. The same sections are not shown on the student page either.
"This page is not available right now" (このページは現在ご利用いただけません): shown when such a page is opened from a link. No plan names are shown.
Who to ask if you want to use a page
If you are not an administrator or executive, please ask your school's administrator.
Administrators and executives can contact Classio from Discuss an upgrade (アップグレードを相談する) in Plan and usage.
If "This feature is not available" is shown, follow the guidance on screen to get in touch.
Besides plans and modules, a page may also not be shown because your role lacks permission. For roles, see Roles and what each can do.
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