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Your Classio invoices are in Invoices (Classio fees) (ご請求（Classio 利用料）) in the Settings area. Administrators and finance staff can use it.
Card checkout returns to your school’s Classio invoices page. The paid status updates after payment confirmation reaches Classio.
Check your invoices
Open Invoices (Classio fees) in the Settings area.
Each invoice shows the period, amount, due date and status (awaiting payment, past due, paid, cancelled). When part has been paid, the open amount is shown too.
Press Invoice to view and print the qualified invoice. The bank details are on the invoice.
Pay by card
When Classio accepts card payment, press Pay by card. When the payment completes, the status changes to Paid. Invoices paid through a group (法人) invoice do not show this button.
Notices around the due date
| When | Notice |
|---|---|
| 3 days before the due date | A reminder of the due date |
| The day after the due date | The status changes to Past due and you get a notice |
| 7, 14 and 30 days after the due date | A request for payment |
Notices arrive in Classio and by email to administrators and finance staff (and the billing contact in the contract details). They stop once payment is confirmed.
Confirming a bank transfer can take a few business days; if a notice crosses with your payment, please disregard it. To discuss the timing of a payment, use Classio support.
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